Privacy Policy

Last updated: 13 September 2026

A M Enterprises (“we”, “us”, “our”) operates the website amenterprisess.co.in and provides kitchen chimney, water purifier and gas stove sales, repair and service in Lucknow, Uttar Pradesh. This policy explains what personal information we collect, why we collect it, and what you can ask us to do with it.

1. Information we collect

Information you give us

When you fill our enquiry or contact form, call us, or message us on WhatsApp, we may collect your name, mobile number, email address, service address or locality in Lucknow, the brand and model of your appliance, and the description of the problem you share with us.

Information collected automatically

Like most websites, our hosting service may record standard technical information such as your IP address, browser type, device type, pages visited and the time of visit. This is used for security and to understand which pages are useful.

Payment information

We do not collect or store card details on this website. Payments for service work are settled directly with our technician or at our workshop, by cash, UPI, card or bank transfer.

2. Why we use your information

• To respond to your enquiry and schedule a service visit
• To carry the correct spare parts for your appliance
• To raise bills, warranty records and AMC reminders
• To follow up on completed work and resolve complaints
• To send service-related messages, such as a due filter change or an AMC renewal
• To meet any legal, tax or record-keeping requirement

We do not use your information for automated profiling, and we do not send bulk promotional messages to people who have not asked for them.

3. WhatsApp and third-party services

Our forms are designed to open WhatsApp with your enquiry pre-filled, and our site loads fonts from Google Fonts and may embed a Google Maps location frame. When you use these features, your interaction is also governed by the privacy policies of Meta (WhatsApp) and Google respectively. We do not control those services.

4. Sharing your information

We do not sell, rent or trade your personal information. We share it only:

• With our own technicians and staff, to attend your service call
• With a spare-part supplier, only where a warranty claim requires it
• Where we are required to do so by law, or by a lawful order of a competent authority

5. How long we keep it

Enquiry records are normally retained for up to three years so that we can honour warranty claims and maintain your service history. Billing records are kept for as long as tax and accounting rules require. You can ask us to delete your details earlier, unless we are required to keep them.

6. Data security

We take reasonable steps to protect the information we hold, including restricted access to customer records and secure transmission over HTTPS. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your choices

• Access and correction — ask us what we hold about you, and have it corrected
• Deletion — ask us to delete your details from our records
• Opt out — tell us to stop sending service reminders at any time

Write to info@amenterprisess.co.in or call +91 73797 48000 with your request. We respond within a reasonable period, normally 30 days.

8. Cookies

This website does not set advertising or tracking cookies of its own. Embedded third-party content, such as Google Maps, may set its own cookies. You can block or delete cookies in your browser settings without affecting the main content of this site.

9. Children

Our services are meant for adults arranging repairs or purchases for a household or business. We do not knowingly collect information from children.

10. Changes to this policy

We may update this policy from time to time. The revised version will be posted on this page with a new “last updated” date, and it takes effect when published.

11. Contact us

A M Enterprises
Jankipuram Garden, Nahar Road, Lucknow, Uttar Pradesh 226021
Phone: +91 73797 48000
Email: info@amenterprisess.co.in