Terms and Conditions

Last updated: 13 September 2026

By using amenterprisess.co.in, or by booking a service or purchasing a product from A M Enterprises, you agree to these terms. Please read them before placing a request.

1. About us

A M Enterprises is a service and trading business with its workshop at Jankipuram Garden, Nahar Road, Lucknow, Uttar Pradesh 226021, providing kitchen chimney and water purifier sales, installation, repair, cleaning, spare parts and annual maintenance in Lucknow and nearby areas.

2. Independent multi-brand service

We are an independent multi-brand service provider. We are not an authorised service centre, agent, dealer or franchisee of any appliance manufacturer unless a separate written authorisation says so. Brand names appearing on this website are used only to indicate the products we are able to service, and all trademarks remain the property of their respective owners. Repair by an unauthorised party may affect a manufacturer's warranty on an in-warranty product; please check your warranty terms before booking us for such a unit.

3. Bookings, visits and estimates

• A booking is confirmed only when we confirm it by call or message. Form submissions are enquiries, not confirmed appointments.
• Visit time slots are indicative. Traffic, weather and earlier jobs running long may cause delay, and we will inform you where possible.
• An inspection or visit charge applies as communicated at the time of booking. Where you proceed with the repair, this amount is adjusted in the final bill.
• Prices shown on this website are indicative ranges only. The binding estimate is the one given after physical inspection of your appliance.
• If the fault requires workshop repair, the unit may be taken with your consent against an acknowledgement, and the timeline will be shared separately.

4. Payment

Payment is due on completion of work unless agreed otherwise in writing. We accept cash, UPI, card and bank transfer. GST is charged where applicable. Goods and spare parts remain our property until payment is received in full. Delayed payments may attract suspension of AMC or warranty support.

5. Cancellation and rescheduling

You may cancel or reschedule a visit free of charge by informing us before the technician leaves for your address. If the technician has already reached your address and the visit cannot be carried out, the visit charge may still apply.

6. Warranty on our work

• We provide a 90-day warranty on our labour and on the spare parts supplied by us, unless a different period is written on your bill.
• Warranty covers recurrence of the same fault under normal use. It does not cover a new or unrelated fault.
• Warranty is void in case of physical damage, water or fire damage, voltage fluctuation damage, misuse, or repair or tampering by any other person after our visit.
• Consumables — filters, membranes, lamps and similar items — carry only the warranty passed on by the manufacturer, where one exists.
• Warranty claims require the original bill.

7. AMC terms

Annual maintenance contracts cover the specific appliance and the visits listed in your plan. Whether consumables are included depends on the plan purchased and is stated on the AMC receipt. AMC is non-transferable to another appliance, and covers the address registered unless we agree otherwise in writing. Damage caused by factors outside normal use is chargeable even under an AMC.

8. Customer responsibilities

• Provide safe access to the appliance, along with working power and water supply as required
• Inform us in advance if drilling, duct cutting or plumbing work needs society or landlord permission
• Move fragile or valuable items away from the work area before the technician begins
• Give accurate information about earlier repairs done on the appliance

9. Limitation of liability

We take due care during every visit. However, our total liability for any claim arising out of a service, installation or sale is limited to the amount paid by you for that specific job. We are not liable for indirect or consequential losses, including loss of business, or for pre-existing defects in walls, tiles, plumbing, wiring, cabinets or the appliance itself that come to light during work. Old and previously repaired appliances may develop further faults on being opened; we will inform you before proceeding where such a risk exists.

10. Product sales and returns

Products sold by us carry the manufacturer's warranty, which is serviced as per that manufacturer's terms. Installed appliances are not returnable once fitted, except where a manufacturing defect is confirmed by the brand. Please check the product at the time of delivery.

11. Use of this website

The content, text, layout and images on amenterprisess.co.in belong to A M Enterprises and may not be copied or reused for commercial purposes without written permission. Information on this site is provided in good faith for general guidance, and specifications, ranges and availability may change without notice. We may link to third-party services such as WhatsApp and Google Maps; we are not responsible for their content or policies.

12. Governing law

These terms are governed by the laws of India, and any dispute is subject to the exclusive jurisdiction of the courts at Lucknow, Uttar Pradesh.

13. Contact

A M Enterprises
Jankipuram Garden, Nahar Road, Lucknow, Uttar Pradesh 226021
Phone: +91 73797 48000
Email: info@amenterprisess.co.in